Comprehensive Privacy Policy and Data Disclosure

We collect personal information necessary to provide you with our financial and insurance services. This information is obtained primarily voluntarily when you complete forms on our website or interact with our quote tools.

A. Categories of Data Collected (Detailed)

• Direct Identifiers: Full name, email address and phone number.
• Geographic Information: Zip code (used to determine product availability, provider network and specific regional rates).
• Service Preferences: Information about your coverage needs, insurance interests, estimated budget and financial preferences.
• Technical Interaction Data: We automatically collect information such as your IP address, device type, operating system and browsing data through cookies to improve site security and functionality.

B. Critical Exclusion of Protected Health Information (HIPAA)

AV Prada Insurance & Finance does NOT request, collect or store "Protected Health Information" (PHI) subject to the Health Insurance Portability and Accountability Act (HIPAA) through our public web forms at https://www.avprada.com/.

Important Security Notice: Our forms are designed exclusively to collect contact data and general preferences. We strongly request that you do NOT include details about medical conditions, diagnoses, medical histories or medications in the free text fields of our web forms.

Secure Channels: If your technical advisory process requires detailed health information for underwriting, this will be handled exclusively through secure, encrypted and authorized channels that meet HIPAA security standards, outside of this public website environment.

By providing your phone number and clicking submit buttons (such as "Send", "Quote", "Request Information" or similar), you grant AV Prada Insurance & Finance your express written consent to be contacted by one of our licensed insurance agents.

A. Authorized Contact Channels and Media

• Voice Communications: Phone calls and voice messages, including the use of automatic telephone dialing systems (ATDS) or artificial/pre-recorded voices.
• Direct Messaging: Text messages (SMS/MMS) and messages through instant messaging platforms (such as WhatsApp), whether generated automatically or manually.
• Email: Electronic follow-up communications, quote delivery, newsletters and legal notices.

B. Legal Conditions of Consent

• Purchase Not Conditioned: You acknowledge and agree that granting this consent is not a necessary condition to purchase any insurance product. You may request a quote directly by calling our offices without needing to accept automatic web communications.
• Charges and Frequency: Message and data charges may apply according to your mobile provider. Message frequency will vary according to your level of interaction with us.

C. Revocation Procedure (Opt-Out)

• SMS/MMS: Reply with the word "STOP" or "UNSUBSCRIBE".
• WhatsApp: Use the app's block function or send us a message with the word "BAJA".
• Email: Click the "Unsubscribe" link or send your request to INFO@AVPRADA.COM.

A. No Commercialization Policy

AV Prada Insurance & Finance does NOT sell, rent, exchange or distribute your personal information to third parties (such as data brokers or external marketing companies) for their own commercial purposes. Your information is not a commercial product.

B. Authorized Transfers for Service Purposes

• Insurance Companies and Underwriters: To evaluate your eligibility, process your coverage application and administer your policy according to state insurance laws.
• Critical Service Providers: Technology companies (CRM, encrypted servers) that operate under strict confidentiality agreements.
• Legal Requirements: When strictly necessary to comply with a subpoena, court order or to protect the security of our users.

In compliance with the laws of California, Texas, Virginia and other states, you enjoy the following rights:

• Right of Access and Knowledge: Confirm if we process your data and obtain a copy of it.
• Right of Correction: Rectify inaccurate or incomplete information.
• Right of Deletion: Request deletion of your data, except when the law requires us to retain it (insurance audits or tax purposes).
• Right to Portability: Obtain your data in a portable digital format.
• Right to Limit Use of Sensitive Data: Request that we limit the use of sensitive information to what is strictly necessary.
• Right to Non-Discrimination: Not be discriminated against in price or service for exercising these rights.

To exercise your rights, make an access request or correct your information, please use our official compliance channel:

• Agency: AV Prada Insurance & Finance
• NPN: 19422129
• Website: https://www.avprada.com/
• Privacy email: INFO@AVPRADA.COM
• Service phone: (754) 265-8007
• Physical Address: 7411 NW 57th St, Tamarac, FL 33321, United States.

Verification Process: For your security and legal compliance, before processing any access or deletion request, we will verify your identity by comparing the information provided with our existing records.